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THE REGULATION This Data Protection Policy applies to the services of Coaching With Dr. Pauline. If you live in the European Economic Area, Regulation (EU) 2016/679 (General Data Protection Regulation) is the European Regulation and in the UK, it is the Data Protection Act 2018. THE CONTROLLER Coaching With Dr. Pauline of B’OLIVES INNOVATIONS with Company Number 2843468 of 130 Old Street, London, EC1V 9BD is the Controller of your personal data. THE SUPERVISORY AUTHORITY The Information Commissioner’s Office (ICO) in the UK is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. ACCURACY It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED? Non personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. What is personal information and how is it collected? Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We may collect personal information from you in a variety of ways: • When you send us an application or other form • When you conduct a transaction with us, our affiliates, or others • When we collect information about in you in support of a transaction, such as credit card information • In some places on this web site you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.
HOW DOES B’OLIVES INNOVATIONS USE PERSONAL INFORMATION? B’OLIVES INNOVATIONS may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content. Personal information collected online may be combined with information you provide to us through other sources We may also remove your personal identifiers (your name, email address, social security number, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.
HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS? We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
ON WHAT GROUNDS DO WE USE PERSONAL DATA? We use your Personal Data for the following purposes and on the following grounds: • On the basis of fulfilling our contract (when you buy our service) • On the basis of your consent (when you contact us) • On the basis of legal obligations (for obligations such as tax, accounting, anti-money laundering, or when a court or other authority asks us to) • On the basis of our legitimate interest (for communications about security, privacy and performance improvements of our services. Or for establishing, exercising or defending our legal rights.) • Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.
HOW IS PERSONAL INFORMATION SECURED? We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorised persons will not obtain access to your personal information.
LINKS This site contains links to other sites that provide information that we consider to be interesting. B’Olives Innovations is not responsible for the privacy practices or the content of such web sites.
PUBLIC DISCUSSIONS This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the web site. B’OLIVES INNOVATIONS does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.
DATA RETENTION We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.
YOUR RIGHTS You have the right to: • information about the processing of your personal data • obtain access to the personal data held about you • ask for incorrect, inaccurate or incomplete personal data to be corrected • request that personal data be erased when it’s no longer needed or if processing it is unlawful • object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation • request the restriction of the processing of your personal data in specific cases • receive your personal data in a machine-readable format and send it to another controller (‘data portability’) • request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision • Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form. If you feel that your request is not satisfactorily resolved by us, you may approach your local data protection authority. The Information Commissioner`s Office (ICO) is the supervisory authority in the UK and relevant to Coaching With Dr. Pauline.
HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION? You may access, correct, update, and/or delete any personally-identifiable information that you submit to the web site. You may also unsubscribe from mailing lists or any registrations on the web site. To do so, please either follow instructions on the page of the web site on which you have provided such information or subscribed or registered or contact us at firstname.lastname@example.org or email@example.com.
CHILDREN’S PRIVACY B’OLIVES INNOVATIONS will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 18. If you think that we have collected personal information from a child under the age of 18, please contact us at: firstname.lastname@example.org
AUTOMATED DECISION-MAKING AND PROFILING We do not use automation for decision-making and profiling